What is this store's return and exchange policy?
*Color Errors: If the color of the item received is not what was ordered, you are eligible for a full refund. (This does not apply if the color difference is caused by your display monitor.) *quality problems *Mis-shipped products: For mis-shipped items (item shipped was not item ordered), once confirmed, we will be responsible for an item exchange and any shipping fees. If you so choose, you can also return the product and get a full refund plus the shipping and handling fee. *In other cases, the shipping cost of returning is on customer side. Customer has to mail the goods to our return address in China. We suggest using the registered mailing service since customer will be responsible for any missing or damage during the return shipment. We will deduct 30% of the total order cost as our restock process fee and the first shipping cost will be deduct as well. The rest payment will be refund to the same PayPal ID or credit card within 2 business days after we have signed the return goods. All orders must be return in its original package with all the tags on within 3 business days after you signed for it. We reserve the right to refuse all refunds (at our discretion) for the following reasons: if the product(s) have clearly been worn and used... i.e. food stains, perfume smells, tears, rips or other signs of use and abuse that were clearly not on the item(s) when shipped. If customer needs to exchange goods, the back and forth shipping costs are on customer side. We do not accept returns for reasons that size to large or too small or just not like the items or reasons like that, because we are only a little profit and the international shipping fee is expensive. Thank you for understanding. *Required Conditions: For a Refund or a Replacement, products must be in the condition you received them and in the original box and/or packaging. *Required Conditions: For a Refund or a Replacement, products must be in the condition you received them and in the original box and/or packaging. Please Contact our customer service before returning or exchanging anything.